OEM Parts and Support

Genuine original equipment manufacturer (OEM) parts minimize unscheduled downtime, extend the life of your machine, and improve the performance of your Rotex screening equipment.

With more than 2,000 stocked parts, Rotex is a one-stop shop for genuine OEM parts that will keep your screener performing reliably and efficiently for years to come.

Screens
Rotex screens are of the highest quality for the longest life, include the fastest delivery times in the industry and are available for all screen styles and configurations.
Consumables
Rotex provides a comprehensive selection of seals, sleeves and mesh cleaning balls that are engineered to withstand the harshest conditions.
Drive Heads
The heart and soul of our screeners, Rotex drive heads are the industry’s most durable drives, built for trouble-free service.
Fabricated Parts
To ensure an exact fit and performance, use only genuine Rotex top covers, bottom pans, box frames and screen frames.
Precision Metal Parts
To run at their best, Rotex screeners require genuine Rotex precision metal parts, and we provide them all—from crank pins to slide bearings and everything in between.
Part Upgrades
We offer innovative, performance-enhancing parts upgrades designed to improve the performance of your screener.
Drive Head Exchanges
Every exchanged Rotex drive head comes with the same two-year warranty as a new drive head.
Inventory Management
We use a two-pronged approach to ensure Rotex parts are available to you where and when you need them.

Warehousing

Rotex parts are available from locations near you and around the world. With four locations in North America, one in Europe and one in Asia, we’ve got you covered.

Consignment

Consignment programs are available and negotiable upon request. Call Rotex at +1 (513) 541-1236 to inquire.

Customer Service and Support
Rotex offers comprehensive service and support to answer all of your screening and separation questions quickly and efficiently.

Customer Service

Rotex customer service promises genuine Rotex parts, competitive pricing and quick turnaround.

Technical Support

Our experienced and knowledgeable Rotex Parts Representatives know your Rotex machine and understand your application. We’re here to help with troubleshooting or to provide guidance on specific application issues.

After-hours Service

You can contact us after hours if needed via our emergency telephone number: +1 (513) 591-5375

Lab Testing

We offer no-charge testing in our application laboratory when feed conditions or product specifications change. An easy-to-understand report provides clear recommendations for machine sizing, screen selection and performance.

Guarantee

Only Rotex has the engineering expertise to guarantee that replacement parts will fit and perform as well as the originals.

Delivery

Through streamlined operations, Rotex strives to achieve the industry’s fastest delivery times.

Expert Technical Support

To speak with a representative about parts and service, call +1 (513) 542-PART or email us at parts@rotex.com.

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"The Apex Screener enables a single operator to manage and service a number of screeners; this results in reduced operating costs as we redirect resources elsewhere."
Production Manager
Industrial Mineral Processing