What’s the best service experience you’ve ever had? At Rotex, our goal is to be the answer to that question. That’s why we offer a comprehensive 360-degree service plan, which includes onsite field service, customer service and support, and OEM parts/replacement.
Our expert technicians are trained and based in our Cincinnati, Ohio facility and are available for on-site technical visits, operation and maintenance training, and machine startup services.
Rotex offers comprehensive support and service to answer all of your screening and separation questions quickly and efficiently.
Rotex customer service promises genuine Rotex parts, competitive pricing and quick turnaround.
You can contact us after hours if needed via our emergency telephone number: +1 (513) 591-5375.
Our experienced and knowledgeable Rotex Parts Representatives know your Rotex machine and understand your application. We’re here to help with troubleshooting or guidance on specific application issues.
We offer no-charge testing in our application laboratory when feed conditions or product specifications change. An easy-to-understand report provides clear recommendations for machine sizing, screen selection and performance.
Thank you for reaching out to us!
A representative will contact you shortly with further information. We look forward to working together!